Support
Need help with a 4Kit Studio app? Check the questions below, or send us an email.
Please include
- Which app you are using
- Your device model and iOS version
- The app version
- The steps that led to the problem, with a screenshot if you have one
Our apps
- TÊN APP — A short one-sentence description of this app.
Frequently asked questions
Which devices are supported?
Our apps support iPhone and iPad running iOS 16 or later.
I forgot my password. What do I do?
On the sign-in screen, tap "Forgot password" and enter your registered email. We will send you a reset link.
How do I delete my account and data?
In the app, go to Settings → Account → Delete account. You can also submit a request on the account deletion page of this website.
Is my data backed up?
Yes. Your data is synced to your account and restored when you sign in on a new device.
Privacy and your data
See our Privacy Policy for how we collect and handle data. Want to close your account? See account deletion.